FAQ

Frequently Asked Questions

Common questions about payments, downloads, models, and more.

Payments

What payment methods do you accept?

We accept cryptocurrency payments. We support USDT, USDC, SOL, BTC, LTC, ETH, TRX, and BNB across multiple networks.

We recommend using native Solana (SOL) for the easiest checkout experience — fees are negligible and everything uses the same coin. No extra tokens needed for gas.

PayPal was disabled after our business account was permanently limited without appeal. We migrated to crypto to avoid future disruptions. Read the full story: Why We Left PayPal
I don’t have crypto. How do I get started?

Check out our beginner-friendly crypto guide: How to Buy & Send Crypto — it walks you through the whole process step by step.

If you prefer video, search YouTube for “how to buy USDT with credit card” or “how to buy Solana with Coinbase” — there are plenty of recent tutorials that show the process in under 5 minutes.

The short version: sign up on an exchange like Coinbase or Binance, buy SOL or USDT, then send it to the wallet address shown at checkout.

Do you accept gift cards?

Not at the moment. We’re exploring options but for now crypto is the only supported payment method.

My payment failed but I already sent the crypto. What happened?

This usually means you sent the wrong token or used the wrong network. For example, sending BNB when USDT was expected, or sending Ethereum ETH on the BNB Smart Chain.

Double check you’re sending the exact coin and network shown at checkout. If you already sent the wrong coin, contact support with your transaction ID and we’ll try to sort it out.

I keep getting “not enough gas” errors. What do I do?

Gas fees are paid in the native coin of the network you’re using. If you’re on BNB Smart Chain, you need BNB for gas — even if you hold USDT or ETH on that chain.

If this is confusing, the simplest fix is to convert everything to native Solana (SOL) and pay that way. SOL uses the same coin for fees, no extra tokens required.

Downloads

My download got interrupted or shows “Forbidden.” Can I get more tries?

Yes, just open a support ticket with your order number and we’ll refresh your download limit right away.

The file I downloaded is corrupted or won’t extract.

Let us know which file is affected and we’ll replace it with a fresh copy. Include your order number and the file name in the ticket.

I can’t see my download links after purchasing.

Go to your account dashboard → Orders. You should see your order status.

If it says “Pending payment” — complete the payment first and the links will appear.

If it says “Completed” but links are missing — some files may still be uploading. Open a support ticket and we’ll sort it out.

Downloads are very slow. Is there anything I can do?

Try downloading a few files at a time rather than all at once — too many simultaneous connections can slow things down. If connections keep dropping, open a ticket and we’ll increase your download limit so you can retry without restrictions.

Using the Models

What do I do with a .safetensor file after I buy it?

These are AI LoRA models that work with local image/video generators like ComfyUI, NeoForge, or Wan2GP. You load them into your workflow alongside a base checkpoint.

If you’re new to this, YouTube has great beginner tutorials — search for “ComfyUI LoRA tutorial” or “how to use LoRA models” to get started.

How do I find the trigger word for a model?

Each download includes a trigger guide file (trigg.txt or similar). If it’s missing on an older upload, you can view the trigger word using a metadata viewer on the .safetensor file.

What checkpoint should I use?

It depends on the base model listed on the product page:

FLUX models — use with Flux workflows in ComfyUI.

WAN 2.2 models — use Wan2GP or ComfyUI with WAN support.

SDXL models — use checkpoints like JuggernautXL or RealVisXL V2.

SD1.5 models — work with any SD1.5 checkpoint.

Always match your checkpoint to the base model shown on the product page.

Can I use two LoRAs at the same time?

Yes — the detail helper is designed to work alongside character LoRAs. If you’re having issues, try lowering the weight of one of them. If problems persist, share your workflow or a screenshot and we’ll help troubleshoot.

What weight should I use for the detail helper?

SDXL: Start around 0.5–0.765. Going too high can wash out the image.

FLUX / WAN 2.2 HD: Check the trigger guide included in your download for recommended weights.

The images look foggy, blurry, or deformed. What’s wrong?

This usually means you’re running a bare workflow without hires upscaling. SDXL in particular needs proper workflows with upscaling to produce good results.

Search CivitAI or YouTube for updated workflows for your base model. Our bundled sample images also include the workflow used — drag them into ComfyUI to load it.

YouTube search suggestions: “Simple ComfyUI SDXL workflow” or “ComfyUI Flux workflow beginner”

Commissions & On-Demand Training

How do commission orders work?

Buy a commission product from the store and open a ticket with your request. Include the model/person you want trained and any preferences. We’ll confirm the timeline and let you know when it’s ready.

What’s the difference between Commission and On-Demand?

Commissions are custom LoRA training requests where we handle everything.

On-Demand products are pre-configured training items available in the store.

Both result in a custom model delivered to your downloads.

How long does On-Demand training take?

Depends on the queue. You can check the current queue status before ordering. Typically 1–3 days, but may be longer during busy periods.

Bundles & Products

How do bundles work?

Bundles are mostly legacy Stable Diffusion 1.5 + SDXL combined into one download. They cost $8.87 each ($4.95 for SD1.5 + $5.99 for SDXL). Each bundle contains both formats so you can use whichever fits your setup.

Just add the bundle to your cart like any other product and checkout.

Do you sell custom images or real content?

No. We sell AI model files (.safetensors format only). We don’t sell, include, or allow any real-life content of any kind. All models are AI-generated and ethically trained.

Will you train models for newer base models?

We’re always exploring new architectures. If we release versions for new base models, we’ll add them to the store and announce it in the catalog.

Account & Orders

I can’t log in or my email is being rejected.

Some email providers occasionally get flagged by our system. If you’re having trouble, open a support ticket and we’ll look into it. Mention the email address you’re trying to use.

I bought the wrong version. Can I exchange it?

If you haven’t downloaded the files yet — yes, contact support and we’ll swap it for the correct version.

If you’ve already downloaded and this is your first time purchasing that specific product — you’ll need to order the correct version separately. No refunds or exchanges after download.

If you accidentally bought a duplicate of something you already own — contact us with both order numbers and we’ll work something out.

Pricing

Why are the prices what they are?

We do our best to keep prices as low as possible. Each model factors in the base price, compute hours for training, and the actual work that goes into the dataset — sourcing, cleaning, tagging, testing, and tuning. It all adds up, especially for models that take multiple training runs to get right.

We also run discounts, sales, and coupons from time to time — keep an eye out.

Why is the Detail Helper / Perfect Body priced higher?

It’s our special tuned detailer that we’ve spent a lot of effort perfecting over the years, from SD1.5 all the way through FLUX and WAN 2.2. It’s our premium product.

Most character models work fine on their own and don’t need it — but when you want that extra level of body detail and freedom, it fills the gap. Think of it as an optional upgrade, not a requirement.

We do run discounts, sales, and coupons from time to time — keep an eye out.

What does the Perfect Body / Detail Helper actually do?

It’s an enhancement LoRA that adds realistic body detail to your generations — skin texture, body contours, proportions, and overall realism that character LoRAs or Base Models sometimes miss or gloss over.

Most of our character models produce good results on their own. The detail helper is for when you want to push that extra level — filling in body details that might otherwise look soft, washed out, or incomplete.

SDXL version: More limited — focused on standing poses, chest to thighs. Does not enhance extremities like feet or fingers.

FLUX / WAN 2.2 HD versions: More capable and flexible with poses and body coverage.

It’s completely optional — your character LoRAs will work without it. Think of it as a finishing touch when you really need it.